AHCA Product of the Week – PHI Coaching Supervision®

PHI Coaching Supervision® promotes an approach to management that values and respects workers by creating and maintaining positive relationships and modeling effective communication. The goal of this training is to strengthen the core communication skills that are essential to good supervision: active listening, self-management and self-reflection and clear, non-judgmental communication. Supervisors who use the approach find that with clear communication, high expectations and supportive problem-solving, they can significantly reduce disciplinary actions and turnover among frontline workers while also improving relationships. Nurses and other managers are then able to reduce time spent handling complaints and daily operational issues. In turn, these outcomes contribute to better quality care and more satisfied clients.    

CEs: 4.50 NAB approved CEs and 4.50 contact hours for nurses through the Iowa Board of Nursing will be awarded upon course completion.    

Cost:
$350, AHCA/NCAL members
$650, Non-members    

Audience: supervisory staff, including nurse supervisors, department heads, home care managers and service delivery coordinators.    

Visit PHICoaching.com to learn more.   

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