Webinars
Upcoming Webinars
2026

Essential Guide to Responding to an Immediate Jeopardy
Presented by Janine Lehman and Shelly Maffia with Proactive LTC Consulting
This is a five-week series; All sessions are from 2:30 – 3:30 p.m.
This intensive series offers long-term care professionals an in-depth understanding of the regulatory requirements and process involved when an Immediate Jeopardy (IJ) has been cited. Tips and strategies will be shared for writing an IJ Removal Plan and subsequent PoC, and for preparing for the IJ removal and revisit surveys that will follow.

AHCA/NCAL National Quality Award Workshops
Presented by Cathy Bergland, Presbyterian Homes & Services
These workshops are on multiple dates from 2:00 – 5:00 p.m. (Gold and Silver) and 2:00 – 4:00 p.m. (Bronze)
The AHCA/NCAL National Quality Award Program provides a pathway for providers of long term and post-acute care services to journey towards performance excellence. All workshops will be virtual and you must attend all sessions.
- Bronze Workshops: November 4 and 13

The Legal Standard of Care Versus Nursing Standard of Care
Presented by Lainie Moyer, Of Counsel, Young Moore and Henderson, P.A.
November 12 from 10:00 – 11:00 a.m.
Sponsored by Young Moore and Henderson, P.A., this program is designed to demonstrate how to build systems that support safe practice in long term care facilities. Learning objectives include: an overview of understanding the legal standard, what it is and how it changes depending on jurisdiction, area of practice, and geographical location; leaders will gain insight on the alignment and deviation of these two concepts; and discussion of practical guidelines for anticipation of the legal standard.

NCHCFA Regulatory and Survey Environment Update
Presented by Bekka Cheek, NCHCFA Director of Regulatory and Clinical Services
November 18 from 10:00 – 11:30 a.m.
This session will review current survey trends, emerging hot topics, recent regulatory developments, and key areas of focus providers should have on their radar. Bekka will also highlight what’s new, what we’re seeing in surveys, and practical issues facilities should be watching as the regulatory environment continues to evolve.

Survey and Clinical Risk Management: Evaluating Quality and Survey Outcomes
Presented by Multiple Speakers with Proactive LTC Consulting
This is a monthly series; All sessions are from 2:30 – 3:30 p.m.
This series is designed to equip LTC leaders, clinicians, and staff with the knowledge and skills needed to stay compliant, improve quality outcomes, and strengthen survey readiness. Each monthly session focuses on a critical area of operational or clinical risk, blending regulatory guidance with practical strategies for implementation. Participants will gain actionable tools to enhance facility performance, survey readiness, and risk mitigation.

DON Playbook: Skills for Today’s LTC Nurse Leader
Presented by Multiple Speakers with Proactive LTC Consulting
This is a monthly series; All sessions are from 2:30 – 3:30 p.m.
This series focuses on the core competencies and strategies of an effective Director of Nursing. Monthly sessions focus on critical skills including leading teams, implementing strong systems for key tasks, and mastering the QAPI approach to drive performance outcomes. Experienced nurse leaders share key insights to address common problems and high-risk issues that can derail facility success. Each session throughout the year is a mini-workshop which aims to come alongside the busy DON to offer useful strategies to de-stress the role and bring wisdom and clarity to serve residents and staff with excellence.

TEAM MDS! Insights & Coaching for Quality Coding and PDPM Success
Presented by Multiple Speakers with Proactive LTC Consulting
This is a monthly series; All sessions are from 2:30 – 3:30 p.m.
This monthly webinar and coaching series is designed to strengthen facility MDS teams with practical, hands-on lessons in coding accuracy, documentation, and PDPM proficiency. Each session tackles a high-impact topic—ranging from mastering GG and self-care/mobility items, rooting out common coding errors, ICD-10 sequencing, and care planning, to understanding the financial impact of MDS on reimbursement, quality measures, and survey readiness. Participants will gain confidence in applying RAI Manual guidance, sharpen skills in CAA development and interdisciplinary collaboration, and learn proven strategies for maintaining compliance while maximizing outcomes. With a mix of teaching, real-world case examples, and coaching, this series equips MDS coordinators, nurses, and IDT members with the tools needed to thrive in today’s regulatory and reimbursement landscape.

Leadership 101: Manager and Supervisor Live Training
Presented by Multiple Speakers with Leadership Development Group
This is a six-month module series with rolling enrollment; All sessions are from 12:00 – 1:00 p.m.
Leadership 101 is a six-session live virtual training designed for new managers in health care. Leadership 101 trainers bring decades of experience working with health care teams.This training will give new managers the skills, tools, and coaching they need. New leaders learn how to: handle tough conversations without drama, hold their team accountable with confidence, build trust and create a culture of high performance, and much more.
Beginning in August 2026, this program has been approved for Continuing Education for 6 total participant hours by NAB/NCERS—Approval #20270819-6-A122180-DL.
Enrollment is open on a rolling basis (e.g., if you enroll in April, you will complete the series in September). The trainings are on the third Thursday of every month on the following dates:
-
September 17, Increasing Accountability
-
October 15, Creating Culture
-
November 19, Facilitating Difficult Conversations
-
December 17, Building Resilience
SAVE THE DATES! Upcoming 2027 Webinars
Registration for most webinars are available four to six weeks prior to the date or first date if it is a series.
Next Level MDS: Smarter Systems, Stronger Outcomes
Year-long series in January – December
QAPI Masterclass
Six-week series in March – April
Survey Success: The Ground Game
Six-week series in May – June
Quality Measures Deep Dive
Eight-week series in June – August
Power Up Staff Development
Six-week series in August – September
Dementia Care Connections: Skill Building for Connection, Comfort, and Care
Six-week series in October – November
Dietary Insights: Building Successful Dietary Teams
Three-week series in December
Quarterly NCHCFA Regulatory and Survey Environment Update with Bekka Cheek
- March
- June
- September
- December
![North Carolina Health Care Facilites Association [logo]](https://www.nchcfa.org/wp-content/themes/nchcfa/images/logo.png)