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DID YOU MISS OUR WEBINAR CRISIS COMMUNICATION: HOW TO MANAGE A CRISIS ISSUE?

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If you missed Crisis Communication:  How to Manage a Crisis Issue – you may now purchase and watch them on-demand.  This webinar is designed to train long-term care management what to do in the event of a crisis emergency at the community. This webinar teaches the importance of controlling the flow of information regarding the crisis and options for dealing with staff, residents and the media during a crisis. Five, real-life situations for long-term care communities and how to deal with each as well as discuss the importance of developing a Crisis Communications Plan for the community. How do I protect my company’s reputation during a crisis?

  • How do I deal with my staff and residents and their families during a crisis?
  • How do I deal with the media during a crisis? Do I give an interview or provide a written statement regarding the crisis?
  • Learn the three options you have when dealing with the media.
  • What do I do if the media show up at my community?
  • How do the media “think” in covering your crisis and common “traps” to avoid.
  • Learn what to do in the five most common crisis situations which face long-term care communities.
  • How does not having a Crisis Communication Plan affect my bottom line?
  • Learn when to determine whether you need outside assistance or can handle the crisis with in-house resources.
  • What was America’s most successful Crisis Communications engagement?

On-Demand Price:  $79.00
Click Here to purchase and watch now.  Handouts are included.

Quotes from attendees:

“This has been a great webinar!  I have enjoyed the presentation!” – Anna Sue Moody, RN, MSN, CMAC, RAC-CT, Director, Clinical Reimbursement Services, Century Care Management

“Great webinar!  Very helpful!” – Lauren Cecil, LNHA, White Oak Manor/Waxhaw

“Very helpful information!” – Michelle Riordan, LNHA, White Oak Manor/ Burlington

“Fantastic webinar!” – Lori Imler, LNHA, Mount Olive Center