EARLY ACCESS TO NCTRACKS ANNUAL PROVIDER SURVEY FOR NCHCFA MEMBERS

NCTracks will soon be opening their annual provider survey. On June 1, 2020, the email below will be sent to providers. Due to the partnership NCHCFA has with NCTracks, our member facilities will be able to access the survey before it is announced on June 1st.  Providers may use this link to take the survey now here.

June 1, 2020 NCTracks Email Announcement:

The NCTracks Annual Provider Survey for 2020 is now available. This survey focuses on the aspects of NCTracks that involve direct customer interaction, such as the Call Center, Provider Relations, Training and Communications, as well as Functional Areas, such as Pharmacy Prior Approval and Provider Enrollment. Unless otherwise noted, the time period for which this survey applies is from July 1, 2019 to present. The survey is anonymous unless you choose to identify yourself.

The survey is open to all NCTracks providers and is newly designed to take less than 10 minutes to complete. This survey is authorized by the NC Department of Health and Human Services (DHHS) and will be open for responses until June 15, 2020.

We appreciate your participation as we strive to continue to improve our service to providers. Your feedback is valuable to us! Click Take Provider Survey to start the survey now.