North Carolina Division of Health Service Regulation (NC DHSR)
North Carolina Division of Health Service Regulation (NC DHSR)
NC DHSR Nursing Home Licensure and Certification Section
Contact: Becky Wertz, Section Chief
NC DHSR Nursing Home Licensure and Certification Section
Telephone: 919-855-4520
Fax: 919-733-8274
2711 Mail Service Center
Raleigh, NC 27699-2711
Becky.Wertz@dhhs.nc.gov
- Announcements
- Branch Office Territories
- Facility Licensure Information
- Forms and Applications
- Informal Dispute Resolution Procedure
- Independent Informal Dispute Resolution Procedure
- Regulated Facilities and Statements of Deficiencies
- Long Term Care Fines and Survey Findings
- Reporting During Emergencies
- Rules and Federal Regulations
- Staff and Contacts
- Training Information
NC DHSR Complaint Intake and Health Care Personnel Investigations Section
Complaint Hotline: 1-800-624-3004 (within N.C.) or 919-855-4500
Complaint Hotline Hours: 9:00 a.m. – 12:00 p.m. and 1:00 p.m. – 4:00 p.m. weekdays, except holidays.
Fax: 919-715-7724
Mail: 2711 Mail Service Center, Raleigh, NC 27699-2711
File A Complaint
Health Care Personnel Investigations
Reporting Allegations by Facilities
Mailing Address: 2719 Mail Service Center, Raleigh, NC 27619-2719
Fax: 919-733-3207
Investigations Support Staff
Phone: 919-855-3968
Office Hours: 8-5, Monday-Friday
- File a Complaint
- Provider Information
- Individuals with Allegations
- Health Care Personnel Registry Definitions
- Public Records Request
NC DHSR Health Care Personnel Education and Credentialing Section
Mailing Address: 2709 Mail Service Center, Raleigh, NC 27699-2709
Education Office
Office Hours: 8am-5pm, Monday-Friday
Fax: 919-733-9764
Email: dhsr.educationconsultant@dhhs.nc.gov
Registry Office
Office Hours: 8am-5pm, Monday-Friday
Telephone: 919-855-3969 (Monday-Friday, 8:00am-12:00pm; 1:00pm-3:00 pm)
Fax: 919-733-9764
Email: dhsr.registry@dhhs.nc.gov
- Registry Office
- Education Office
- Verify Nurse Aide Registry Listings
- Verify Medication Aide – Nursing Home Registry Listings
- Verify Medication Aide – Adult Care Home Registry Listings
- Public Notices