North Carolina Division of Health Service Regulation (NC DHSR)

NC DHSR Nursing Home Licensure and Certification Section

Contact: Becky Wertz, Section Chief
NC DHSR Nursing Home Licensure and Certification Section
Telephone: 919-855-4520
Fax: 919-733-8274
2711 Mail Service Center
Raleigh, NC 27699-2711
Becky.Wertz@dhhs.nc.gov

NC DHSR Complaint Intake and Health Care Personnel Investigations Section

Complaint Hotline: 1-800-624-3004 (within N.C.) or 919-855-4500
Complaint Hotline Hours: 9:00 a.m. – 12:00 p.m. and 1:00 p.m. – 4:00 p.m. weekdays, except holidays.
Fax: 919-715-7724
Mail: 2711 Mail Service Center, Raleigh, NC 27699-2711
File A Complaint

Health Care Personnel Investigations

Reporting Allegations by Facilities
Mailing Address: 2719 Mail Service Center, Raleigh, NC 27619-2719
Fax: 919-733-3207

Investigations Support Staff
Phone: 919-855-3968
Office Hours: 8-5, Monday-Friday

NC DHSR Health Care Personnel Education and Credentialing Section

Mailing Address: 2709 Mail Service Center, Raleigh, NC 27699-2709

Education Office
Office Hours: 8am-5pm, Monday-Friday
Fax: 919-733-9764
Email: dhsr.educationconsultant@dhhs.nc.gov

Registry Office
Office Hours: 8am-5pm, Monday-Friday
Telephone: 919-855-3969 (Monday-Friday, 8:00am-12:00pm; 1:00pm-3:00 pm)
Fax: 919-733-9764
Email: dhsr.registry@dhhs.nc.gov

North Carolina Division of Health Service Regulation (NC DHSR)