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Building Culture Leaders: How NCHCFA is Transforming Long-Term Care in North Carolina

The NC Chamber Foundation and the NC Center on the Workforce for Health formally launched the landmark NC Health Talent Alliance public-private partnership in 2023 to aggressively address the state’s critical health care workforce shortages. By leveraging the U.S. Chamber Foundation’s proven Talent Pipeline Management® (TPM) framework, the Health Talent Alliance works to fill critical health sector roles by building robust talent pipelines aligned with industry demand. 

The work of the Health Talent Alliance is advanced not only by growing the pipeline, but also by ensuring health care professionals in the field have the support they need to thrive. Programs like the North Carolina Health Care Facilities Association’s Building Culture Leaders Grant support this initiative because burnout and turnover are among the biggest threats to retention. Strengthening leadership, improving workplace culture, and reducing burnout are essential complements to recruiting more workers—critical steps toward building a sustainable health care workforce for our state. 

In an era where the demand for compassionate, high-quality long-term care is reaching unprecedented heights, the North Carolina Health Care Facilities Association (NCHCFA) has launched an innovative initiative to reshape the organizational culture of skilled nursing facilities across the state. FutureCare NC, a not-for-profit established by the NCHCFA, was recently awarded a $380,000 grant from the Centers for Medicare and Medicaid Services. Over the course of three years, this grant will fund the innovative Building Culture Leaders Program—an effort aimed squarely at equipping long-term care leaders with the critical knowledge, skills, and mindset necessary to foster thriving, resident-focused workplaces. 

The heart of the Building Culture Leaders Program lies in its commitment to transformative leadership. Mark Gogal, vice president of workforce development, and Eric Kivisto, director of quality improvement programs for NCHCFA, are the driving forces behind Building Culture Leaders. They bring a clear and compelling vision: “The goal is to tap into and enhance the passion of being a leader.” 

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Source: NC Chamber Updates