DID YOU MISS OUR WEBINAR CRISIS COMMUNICATION: HOW TO MANAGE A CRISIS ISSUE?
If you missed Crisis Communication: How to Manage a Crisis Issue – you may now purchase and watch them on-demand. This webinar is designed to train long-term care management what to do in the event of a crisis emergency at the community. This webinar teaches the importance of controlling the flow of information regarding the crisis and options for dealing with staff, residents and the media during a crisis. Five, real-life situations for long-term care communities and how to deal with each as well as discuss the importance of developing a Crisis Communications Plan for the community. How do I protect my company’s reputation during a crisis?
- How do I deal with my staff and residents and their families during a crisis?
- How do I deal with the media during a crisis? Do I give an interview or provide a written statement regarding the crisis?
- Learn the three options you have when dealing with the media.
- What do I do if the media show up at my community?
- How do the media “think” in covering your crisis and common “traps” to avoid.
- Learn what to do in the five most common crisis situations which face long-term care communities.
- How does not having a Crisis Communication Plan affect my bottom line?
- Learn when to determine whether you need outside assistance or can handle the crisis with in-house resources.
- What was America’s most successful Crisis Communications engagement?
On-Demand Price: $79.00
Click Here to purchase and watch now. Handouts are included.
Quotes from attendees:
“This has been a great webinar! I have enjoyed the presentation!” – Anna Sue Moody, RN, MSN, CMAC, RAC-CT, Director, Clinical Reimbursement Services, Century Care Management
“Great webinar! Very helpful!” – Lauren Cecil, LNHA, White Oak Manor/Waxhaw
“Very helpful information!” – Michelle Riordan, LNHA, White Oak Manor/ Burlington
“Fantastic webinar!” – Lori Imler, LNHA, Mount Olive Center