Mark Gogal Featured in AHCA/NCAL Podcast: People Management in LTC

Mark Gogal, NCHCFA Vice President of Workforce Development, was recently featured on AHCA/NCAL’s Perspectives in Long Term Care podcast.  

In the People Management in Long Term Care episode, Gogal talks with host Debbie Stadtler and describes the essential people management skills every leaderneeds—self-awareness, empathy, and active listening—and how these qualities shape effective servant leadership. 

Their conversation also explores strategies for recruitment and retention, the value of a welcoming workplace culture, and the ways technology and AI are transforming the long term care landscape. Gogal emphasizes the ongoing responsibility of leaders to grow, adapt, and create environments that support both their teams and the residents they serve. 

Click here to listen to the episode.