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NCHCFA Presents

AHCA/NCAL Gold Quality Award Workshop

October 29, 2019 | Raleigh, NC
The final step in the AHCA/NCAL Quality Award Program is the Gold – Excellence in Quality Award.
Applicants are required to receive Bronze – Commitment to Quality and Silver – Achievement in Quality Awards before applying at the Gold level.

At the Gold Award level, applicants must show superior performance in areas of the criteria including leadership, strategic planning, and customer and staff satisfaction. By completing the Gold level criteria, organizations take their quality journey to a higher level through the valuable feedback received in the application process and thereby reaching organizational goals. Gold applicants address the Baldrige Excellence Framework in its entirety. Applicants are required to receive the Bronze – Commitment to Quality and Silver – Achievement in Quality Awards before applying at the Gold level.

Preparing an application for a Gold AHCA/NCAL National Quality Award is a big step up from the Silver Award application. In the past 3 years only 14% of Gold Award applicants have earned site visits. This workshop helps identify and prevent the 5 most common reasons for not earning a site visit. By mastering the performance excellence fundamentals, creating your application plans, and refining your application skills will give you a head start on your 2020 Gold Award Application.

Suggested participants for this workshop are administrators or executive directors and directors of nursing, admission coordinators, along with other leadership team members – including owners. A team approach is the most effective method to develop your application in a manner that makes it your “management document,” and not just an award application.

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